Questions, answered.
Here are common questions about our AI receptionist and website development services.
AI Receptionist FAQs
What can the AI receptionist do?
Depending on your setup, it can answer calls, answer common questions, capture caller information, help with appointment requests, route calls and handle after-hours conversations.
Can it use my existing business phone number?
The answer depends on your phone setup and the chosen calling configuration. We review your current setup before implementation.
Can it book appointments?
Yes, when the appropriate booking system or workflow is available and connected. We configure the experience around your actual scheduling process.
Can it transfer calls to my team?
Yes, call routing and human handoff can be included where supported by the phone setup.
What happens if the AI doesn't know an answer?
We configure boundaries and fallback behavior so it can avoid confidently inventing information and can route or capture the request when appropriate.
Can the receptionist handle after-hours calls?
Yes. It can provide a useful first response outside your normal business hours, subject to your configuration.
Will callers know they're speaking with AI?
The disclosure approach can be configured around the experience and applicable requirements. We recommend being clear with callers about automated interactions where appropriate.
Website FAQs
How long does a website take?
Timing depends on the number of pages, content readiness, revisions and integrations. We'll provide a project timeline after understanding your requirements.
Can you build a new website if I already have one?
Yes. We can discuss a redesign or rebuild based on what is and isn't working with your current site.
Do you make websites mobile-friendly?
Yes. Responsive design is part of the standard website development approach.
Can you add a booking system?
Yes, when your booking provider supports website integration. We'll work with the system you use or recommend an appropriate approach.
Do you provide hosting and domains?
Hosting and domain arrangements can be discussed as part of your project. We'll explain what is needed before launch.
Can you update my website later?
Yes. Ongoing updates and changes can be handled as part of an ongoing support arrangement.
General questions
Can I get both services?
Yes. A website and AI receptionist can be built as separate projects or as one coordinated setup.
How much does it cost?
An AI receptionist is $200 a month. Setup is $0. That includes 300 minutes, then $0.35 a minute. A website is $50 to build. Optional hosting is $20 a month and includes unlimited edits. You register the domain and pay the registrar.
What happens during the first consultation?
We'll ask about your business, current website or phone workflow, common customer requests and what you'd like to improve.